Company Overview
Product/Service and Customer Group
The main business of the company are accident, health and travel insurances available through various channels such as agents, brokers and legal entities. Source of businesses can be divided by:
1. Direct insurance
2. Reinsurance from other insurance companies to avoid risk accumulation.
The company offers Accident and Health Insurances as follows:-
The company’s main focuses are Health, Group Health, Personal Accident, and Travel Insurances. To offer products, the company considers the interests of the Insured to obtain the maximum benefits. At the same time, the company must be able to operate and profit from the operation
Inpatient Claim System
Procedure, period, documentation and processes for obtaining insurance claims.
(Link to) >> https://www.pacificcrosshealth.com/make-a-claim/
Outpatient Claim System
Payment Process
How to contact the company and the relevant agencies for any dispute or complaint
(Link to) >> https://www.pacificcrosshealth.com/make-a-claim/#ClaimDisputes
Customer Groups
The company has sold health insurance and accident insurance for individual customers as well as foreigners residing in Thailand. It offers a wide range of appropriate coverage limits up to a very high coverage limit. In addition, the company provides group coverage plans. Employee welfare is an important part of the business to attract and retain good employees to work with the company continuously.
Table of premium percentage classified by
type of Insurance, year 2017