You may follow the step of claim procedure as per menu below:
![pchi-ipd-claim](https://www.pacificcrosshealth.com/wp-content/uploads/2016/09/pchi-ipd-claim-1.png)
Contact Customer Service
Related Documents
Related Documents
1. PCHI-Notification of Admission or Pre-arrange → Click to Download
2. PCHI-Notification of Claim and Attending Physician report → Click to Download
3. Health Insurance Card
4. Copy of ID card or Passport (whichever case may be)
Reimbursement
1. PCHI-Notification of Admission or Pre-arrange → Click to Download
2. PCHI-Notification of Claim and Attending Physician report → Click to Download
3. Copy of passbook (for transfering claim amount)
4. Original receipt and details related to the payment
![pchi-opd-claim](https://www.pacificcrosshealth.com/wp-content/uploads/2016/09/pchi-opd-claim.png)
Contact Customer Service
Related Documents
Related Documents
1. PCHI-OPD ER Declaration Form andor medical certificate(EN) → Click to Download
2. Copy of passbook (for transfering claim amount)
3. Original receipt and details related to the payment
![pchi-claim-payment](https://www.pacificcrosshealth.com/wp-content/uploads/2016/09/PCHI-Claim-payment.jpg)
Note: Incase of no additional document required the payment process shall finished within 5 working days
![Claim Disputes](https://www.pacificcrosshealth.com/wp-content/uploads/2020/12/Claim-Disputes.png)